Cookie Policy
Learn how we use cookies on our website.
Last updated: January 2025
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.
We use cookies and similar technologies such as web beacons, pixels, and local storage to enhance your experience on our website.
Types of Cookies We Use
We use several types of cookies on our website, each serving different purposes to improve your experience and help us understand how our site is used.
These include essential cookies, performance cookies, functionality cookies, and targeting cookies, each with specific roles in site operation.
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality.
Essential cookies also remember your engraving preferences during your session and maintain your login status for B2B portal access.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and any error messages.
We use this information to improve our website performance and user experience, particularly for our real-time engraving preview system.
Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced features. They may remember your language preference, region, or custom engraving settings.
Functionality cookies help personalize your experience and remember your preferences for future visits.
Targeting and Advertising Cookies
These cookies are used to deliver relevant advertisements and track advertising campaign effectiveness. They may be set by our advertising partners through our site.
We use these cookies to show you relevant products and services based on your interests and browsing behavior.
Engraving Preview Cookies
Our real-time engraving preview system uses local storage and session cookies to temporarily save your design preferences, text input, and font selections.
These cookies ensure your engraving preview remains accurate as you navigate between products and help speed up the customization process.
Third-Party Cookies
Some cookies on our site are set by third-party services we use, such as payment processors, analytics providers, and customer support tools.
These third parties have their own cookie policies, and we recommend reviewing their privacy policies for more information.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect your experience on our website.
You can also use our cookie preference center to customize which types of cookies you allow on our site.
Browser Cookie Settings
Each browser has different methods for managing cookies. You can usually find cookie settings in your browser's privacy or security section.
Blocking essential cookies may prevent certain features of our website from working properly, including the shopping cart and engraving preview system.
Mobile Device Cookies
Mobile devices may use different technologies similar to cookies, such as device identifiers and mobile advertising IDs.
You can manage these through your device settings, typically found in privacy or advertising sections of your mobile device settings.
Cookie Retention Periods
Different cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them.
Our engraving preference cookies typically expire after 30 days, while essential functionality cookies may last up to one year.
Updates to Cookie Policy
We may update this cookie policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website.
Your continued use of our website after such changes constitutes acceptance of the updated cookie policy.
Legal Basis for Cookie Use
We use cookies based on legitimate interests for website functionality and performance, and with your consent for non-essential cookies such as analytics and advertising.
Our cookie practices comply with applicable Japanese privacy laws and international standards.
Contact Information
If you have questions about our use of cookies or this cookie policy, please contact us at:
Email: privacy@softwaterfall.com
Phone: +81 70-3972-0803
Address: 4 Chome-591-8023 2-40-1 Nakamozu-cho, Kita-ku, Sakai City, Osaka Prefecture