Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request custom engraving, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, and custom engraving text in kanji, kana, or romaji.

We also automatically collect certain information about your device and usage of our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to process orders, provide custom laser engraving services, communicate with you about your orders, provide customer support, and improve our products and services.

For B2B customers including schools and PTAs, we use information to manage bulk orders, coordinate class-wide customization, and provide dedicated account management services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our website, conducting business, or serving customers.

We may disclose information when required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Custom Engraving Data

Text provided for laser engraving, including kanji, kana, and romaji characters, is stored securely and used solely for fulfilling your order. We retain this information to facilitate potential reorders and warranty services.

Engraving previews and design files are automatically deleted after order completion unless you request to save them for future orders.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

Our real-time engraving preview system uses local storage to temporarily save your design preferences during your session.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services for payment processing and shipping. These third parties have their own privacy policies, and we are not responsible for their practices.

We use trusted payment processors that comply with PCI DSS standards to handle credit card information securely.

Children's Privacy

While our products are designed for children, our website is intended for use by adults. We do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Order history and custom engraving specifications are retained for warranty and reorder purposes for a period of 5 years.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications and request data portability where applicable under Japanese privacy laws.

To exercise these rights, please contact us using the information provided in the Contact section below.

International Data Transfers

Your information may be transferred to and processed in countries other than Japan. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

All international transfers comply with applicable data protection laws and regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Your information will remain subject to the privacy policy in effect at the time of collection.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website.

Your continued use of our services after such modifications constitutes acceptance of the updated policy.

Compliance with Japanese Law

This privacy policy complies with the Personal Information Protection Act (PIPA) of Japan and other applicable Japanese privacy regulations.

We are committed to protecting your privacy rights as established under Japanese law and maintaining transparency in our data handling practices.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us at: